Infosys, a global leader in next-generation digital services and consulting, has announced the signing of a new minimum three year contract with UCAS, the admissions service for UK higher education.
UCAS provides vital admissions and information services to students, schools, advisers, and higher education providers, offering over 30,000 courses to prospective applicants each year. The service delivers the single biggest infrastructure event within the UK education sector annually on results day every August. UCAS supports approximately 700,000 applicants every year – with 60,000 more this year than in 2020, and current predictions suggest there will be one million applicants to higher education in the UK by 2025.
As part of the new agreement Infosys will provide a wide range of digital services that will enable UCAS to further develop the capabilities that connect learners to universities, awarding bodies, schools, and other organisations, built on a dynamic digital suite of systems able to rapidly respond to the evolving UK higher education sector.
Infosys will continue to concentrate on helping UCAS achieve its ambitious targets on lowering costs, optimizing, and enhancing services for students, delivering more robust security, and providing business-as-usual (BAU) services between legacy and new digital systems.
Sander Kristel, UCAS’ Chief Operations Officer said, “I cannot emphasise enough the importance of this new agreement with Infosys, and the benefits to UCAS staff and customers. It represents a real shift in our partnership, and will focus extensively on automation, innovation, and efficiency across the business, which is key to delivering on our strategy for the future.”
“We need to ensure that the future services that we provide reflect the diverse range of options that applicants will have, for instance when looking for an apprenticeship. That is why this new contract with Infosys is fundamental for us to continue to deliver an efficient and effective service for all of our customers and stay at the top of our game as they go to place for higher education across the globe,” added Kristel.
Ashiss Kumar Dash, EVP and Segment Head – services, utilities, resources, energy at Infosys said, “In the next three years, we will continue to bring together industry leading capabilities, ecosystems and talent to deliver new experiences that reflect the growing expectations and changing dynamics in the higher education sector. With a focus on delivering greater innovation and seamless customer service experiences, we look forward to supporting UCAS to retain its position as a highly trusted and accessible service.”