TCS expands partnership with Virgin Atlantic

Tata Consultancy Services (TCS) has expanded its strategic partnership with Virgin Atlantic to help the latter embark on a new phase of recovery and growth.

The enhanced partnership will see TCS take exclusive responsibility for end-to-end operational management and digital transformation. This includes technology operations, where TCS will enable Virgin Atlantic to leverage the best of Microsoft Azure through a series of technology and business transformation initiatives.

In addition, TCS will build innovative digital solutions with Cloud First guiding principles to help Virgin improve technology resilience, agility, and performance in its purpose-led transformation.

The expanded engagement will utilise the contextual knowledge and expertise of an integrated team consisting of TCS and Virgin Atlantic’s people to run and transform the airline’s end-to-end technology operations. It will see over 70 of Virgin Atlantic’s technology team transfer to TCS, bringing together diverse talent within one integrated team.

“From the outset of our working relationship, TCS’ deep-rooted expertise in the airline industry and innovative approach to digital solutions has consistently helped us transform the modern-day flight experience. As we emerge from a period of great challenge and transition, our strong foundations and belief in our partnership with TCS remains integral to our strategy for future transformation,” said Ash Jokhoo, Chief Information & Data Officer, Virgin Atlantic.

“The travel and hospitality industry is leveraging digital innovations to reimagine the experience for consumers looking forward to a positive return to air travel post the pandemic. We are pleased to partner with Virgin Atlantic to drive their digital transformation and power their next chapter of growth,” said Arun Pradeep, Business Head, Travel & Hospitality – Europe & UK, TCS.

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