Ministry of Railways improves UI for e-Ticketing

In line with the Union Minister of Railways Piyush Goyal’s vision to ensure better user experience IRCTC has now launched beta version of its new User Interface (UI) for Next Generation e-Ticketing.

By creating Next Generation e-Ticketing (NGeT) system the new online ticket booking system of Railways provides easy and fast way of booking rail tickets by automating the journey planning and purchase of tickets.

With the launch of new interface, user can now enquire/search trains and check availability of seats without login also, thereby saving precious time of the users. User can now change font size throughout the website for comfortable viewing experience.

The new look and feel will have enhanced class-wise, train-wise, destination-wise, departure/arrival time wise and quota-wise filters for facilitating customer while planning their journeys. Single screen information about the train including the train no, train name, originating and destination station and distances between them, arrival and departure time and journey time has now been arranged.

In addition, more features such as new filters on ‘My Transactions’ where user can also view their booked tickets based on journey date, booking date, upcoming journey and completed journey.

To enhance customer’s booking experience, interesting features like ‘Waitlist prediction’, etc have been introduced. Using this feature, user can get the probability of a Waitlisted or RAC ticket getting confirmed. This technique uses algorithm based on historical booking trends of the particular train. This feature will add new value to the online e-ticket booking system of the railways. New attractive colour scheme for different trains with facility to modify the journey details on the journey planner page itself will bring further ease of booking to the users.

Users have been invited to initially, switch to the beta version of the website and get the first hand experience of its look, feel and usage for a period of 15 days during which Railways will take suggestions from them for further changes and improvement of the site.


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