DoP to support e-Commerce, e-Governance & financial inclusion

The Department of Post (DoP) is leveraging the digital network of 1.55 lakh post offices, including 1.29 lakh in rural areas as infrastructure to support e-Commerce, e-Governance and financial inclusion in the country at the annual heads of circles Conference held at Srinagar.

DoP is developing infrastructure to extend the reach of the e-Commerce industry to tier II & III town as well as to rural areas by investing in 190 parcel hubs, 80 nodal delivery centers and a pan India road transport network. The department is partnering with Common Service Centre (CSC) to provide a suite of citizen centric services such as banking, remittance, insurance, DBT, bill and tax payments etc at post offices.

Focus is also on SME led export industry by expanding the network of foreign post offices and offices of exchange where in-house customs clearance facility will be available. Opening Passport Sewa Kendras in all aspirational districts of the country as per the mandate of MEA and consolidation of the network of 13,352 Aadhaar enrolment and updation centres in post offices introducing flexible timings for the convenience of customers.

The department is converting the India Post Payments Bank (IPPB) into a Small Finance Bank (SFB) to provide micro credit at the doorsteps to individuals and SME’s by targeting the milestone of one crore accounts for IPPB in 100 days and restructuring the Postal Life Insurance and Rural Postal Life Insurance business of the department into a fully regulated Strategic Business Unit (SBU) registered as a company as per the requirements of IRDA.

The Minister of Communications Ravi Shankar Prasad in his address to the officers urged the officers of the department at all levels to think to reform and perform in order to transform.

He asked them to leverage technology to strengthen Digital India by adopting Artificial intelligence (AI), IoT and cloud computing for providing citizen centric services.


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