BSNL should focus on better customer service says Manoj Sinha

BSNL should focus on better customer service and try to change the negative perception says Manoj Sinha, Minister for Telecommunications while speaking at the Heads of Circles Conference (HOCC) organized at BSNL corporate office at New Delhi from 10-11 May 2018.

“BSNL has many opportunities in near future other than mobile telephony. BSNL can play significant role in Smart Cities projects, NFS and FTTH. Works worth Rs. 150 Crore has been allotted to BSNL under smart city projects, which can be taken as an advantage,” said Manoj Sinha. the Minister added.

While addressing the function, Aruna Sundararajan, Secretary, Telecom underlined the need for BSNL to be aggressive and innovative as smart thinking and smart implementation will give an edge to BSNL.

Addressing the Conference, Anupam Shrivastava, CMD, BSNL said, ” There is tough competition in the telecom scenario these days. Even in this turbulent times BSNL could not only face the competition head on by matching tariff by tariff and even at times proactively coming up with bold, innovative, unlimited data and voice plans. This has helped BSNL to increase its market share as well as remain MNP positive.”


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