Bharti Airtel today announced the launch of ‘Airtel Home’, India’s first-of-its-kind digital quad-play platform that truly simplifies the customer experience for homes that use multiple Airtel services.
‘Airtel Home’ allows customers to bundle multiple Airtel relationships – home broadband (and fixed line), postpaid mobile and digital TV – as a single account with a unified interface on My Airtel app and enjoy amazing convenience, peace of mind and loads of other benefits.
With ‘Airtel Home’, customers are liberated from the hassle of making multiple payments across multiple bill cycles for different Airtel connections within the family. No need to remember multiple payment dates from now on. Airtel Home offers the convenience of a single bill for all services. What’s more you can add Airtel connections from any location in the country.
Airtel Home users will get access to premium customer care and will get discounts of up to 10% on the unified bill. Airtel Home is currently available as a beta version for Airtel home broadband customers in Hyderabad. The company plans to roll out the solution across India over the next few weeks.
George Mathen, CEO – Homes, Bharti Airtel said, “Airtel Home is yet another industry first from Airtel and is designed to truly simplify the customer journey. A key feedback we received from customers who use different services from Airtel was, why can’t they have a single bill for everything as managing multiple payment dates is a very cumbersome process. Keeping in mind this feedback, we have launched the Airtel Home platform that is not just convenient but also brings more value to our customers. Further, Airtel is India’s only integrated telecommunications service provider, hence we are uniquely positioned to bring together all our services onto a single digital platform.”