AI in Indian healthcare centred around patient experiences

The Artificial Intelligence in Indian healthcare is centred around patient experiences, augmenting clinical and service efficacy and overall improving operational synergies across as per IDC report.

Gerald Wang, Head of Public Sector, IDC Asia/Pacific said, “Driven primarily by large private hospitals, the Indian health market is expected to make strong and steady strides in the implementation, use, and popularization of AI in the next five years. A significant portion of such AI investments that IDC reviewed in 2018 centered around weaving patient experiences, augmenting clinical and service efficacy, and overall improving operational synergies across an ever-expanding care continuum. However, each of them had one common objective: enabling AI for a high volume of patients because of the country’s large population.”

IDC believes that the healthcare market, which includes hospitals, life sciences, medical devices, and health insurance companies are the significant early movers of AI technology in the region.

“In the next two to three years, hospitals will have passed the stage of experimentation with simple automation and begin investing on deep learning algorithms that makes sense and generates actionable insight out of the geometrically growing, unstructured data sets, from personal and hospital health information management systems,” adds Wang.

“AI-enabled clinical validation and decision support systems to identify care pathways, facilitate a massive volume of diagnoses, and bolster long-term disease management through patient-centric solutions, will become the key tenets to adding value to patients of the future,” said Anamika Suresh, Market Analyst for Public Sector, IDC Asia Pacific.

This report presents three critical AI-enabled practices that can help hospitals in India battle the above set of problems and continue to customize care delivery, even in the face of such large volumes.


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