Adidas India, the sports goods industry leader has smartly leveraged cloud technology to provide a new shopping experience for its customers.
With Oracle Cloud, Adidas India customers will be able to complete the shop-bill-checkout process three times faster than earlier at any of the Adidas stores across the country.
Recently, Adidas upgraded its franchise point-of-sale systems to Oracle Cloud Infrastructure – a modern, enterprise-grade cloud infrastructure solution, to enable a superior customer experience.
The cloud upgrade was successfully completed by Oracle’s Cloud Standard and Platinum partner Sunera Tech.
“At Adidas, a key priority is to ensure customers have a great experience at every touchpoint, online or offline. We wanted a stable cloud infrastructure for our franchise point of sale solution and after due diligence, we decided the Oracle + Sunera combine was the best option. Our store staff are now able to focus more on the delivery experience instead of spending more time to manage the billing process,” said Vishal Kapil, Director-IT, Adidas India.
The company is now looking to further improve the in-store billing process as well as boost overall sales.
“Oracle’s proven, next generation cloud infrastructure is the preferred choice for several leading Indian retail companies. We are delighted to see how our technology is helping Adidas improve their customer experience journey,” said Sheela Nambiar, Senior Director – Oracle Digital, Oracle India.
“As Oracle’s strategic partner, we delivered a stable, secure, highly available and scalable cloud infrastructure environment to Adidas India, ensuring seamless cloud migration and zero disruption to business. We look forward to partner Oracle in further addressing Adidas India’s future cloud needs,” said Anil Thalakera, COO, Sunera Tech.