Aaykar Setu to help taxpayers get live chat facility

A new tax payer service module ‘Aaykar Setu’, was launched by the Union Finance Minister, Arun Jaitley to help tax payers get live chat facility and dynamic updates.

To enhance mobile access experience, a mobile responsive android version of Aakar Setu was also released along with the desktop version.

Arun Jaitley stressed on the government’s commitment towards continuously upgrading tax payer services. He said that this e-initiative would help in reducing physical interface between assesses and tax assessing authorities and thereby minimizing the chances of any tax harassment.

The new step is an effort by the Income Tax Department to directly communicate with the taxpayers, on a range of multiple informative and useful tax services aimed at providing tax information at their fingertips. The module compiles various tax tools, live chat facility, dynamic updates and important links to various processes within the Income Tax Department in a single module.

The tax payers will also be able to receive regular updates regarding important tax dates, forms and notifications on mobile numbers registered with the ITD.

All taxpayers who wish to receive such SMS alerts are advised to register their mobile numbers in the Aaykar Setu module.

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